Loading
Please wait while we prepare your content...
Please wait while we prepare your content...
Experience a smart ticketing system designed for real-time collaboration—with internal notes, labels, notifications, and seamless team assignment.
Powerful features designed to streamline your support workflow and delight customers at every interaction.
Assign tickets to team members while balancing workload for faster responses.
Use unlimited custom labels and priorities to organize and highlight tickets.
View real-time dashboards showing trends, workload, performance, and satisfaction.
Receive instant alerts for ticket updates, replies, mentions, and activity changes.
Link related tickets, create parent–child connections, and track dependencies easily.
Collaborate privately with internal notes and @mentions inside any ticket.
See how our intelligent ticketing system transforms customer requests into resolved tickets automatically.
Customer submits request via email, chat, or dashboard
Auto organized status, prioritized, and keep as unassigned
Smartly assign agent based on skills and workload
Resolve with real-time collaboration and internal notes
Average ticket resolution time reduced by 60%
Join thousands of teams who've transformed their customer support with smart ticketing.
AI-powered automation and smart routing cut average resolution time in half.
Automation handles repetitive tasks so your team focuses on complex issues.
Intelligent tools and suggested responses help agents resolve more tickets.
Faster responses and better resolutions lead to happier customers.
Efficiency gains translate to lower support costs per ticket.
Automated escalations and tracking ensure you never miss an SLA.
Whether customers reach you via email, chat, phone, or web—every request becomes a tracked ticket.
Automatic ticket creation from support@yourcompany.com
Convert chat conversations into tickets instantly
Embedded form on your website for direct submissions
No more switching between tools. Manage everything in one place.
Join businesses using ZiveDesk to deliver exceptional customer experiences. Start your free trial today—no credit card required.