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Get your unique @in.zivedesk.com email address. Collaborate on customer emails in real-time, assign conversations, and never let an email slip through the cracks.
Powerful features that transform chaotic email into organized team collaboration.
Get your organization's unique @in.zivedesk.com email address instantly. Works with all email providers.
Multiple team members can access the same inbox, see who's working on what, and collaborate in real-time.
Assign emails to team members based on skills, workload, or round-robin.
Find any email instantly with full-text search across subjects.
Automatic conversation threading keeps all related emails grouped together for context.
Get notified about new emails, assignments, and mentions without notification overload.
Enterprise-grade security with TLS encryption, spam filtering, and GDPR compliance.
Track response times, volume trends, and team performance with detailed analytics.
Add private notes to emails that only your team can see for better collaboration.
Seamlessly convert any email into a support ticket with one click for better tracking.
Organize emails with custom labels for easy categorization.
Forward emails from existing addresses to your ZiveDesk inbox automatically.
See how emails from any provider become organized team conversations.
Customer sends email from Gmail, Yahoo, Outlook, Widget or any provider
Email appears instantly in your team's shared inbox
Assign, add notes, and work together without confusion
Send response that goes out from your branded email
*Works with emails from all providers
Real results from teams using ZiveDesk Shared Inbox.
Team collaboration and smart assignment reduce average response time from 6 hours to 2 hours.
Eliminate email chaos, duplicate work, and confusion. Focus on helping customers instead.
See who's responding in real-time. Never send duplicate or conflicting replies again.
Every email is assigned and tracked. No more 'I thought you replied' confusion.
Faster, more consistent responses lead to significantly happier customers.
Smart workflows and collaboration tools multiply your team's productivity.
No technical setup required. Start receiving emails immediately.
Sign up and create your organization in ZiveDesk
Instantly receive your unique @in.zivedesk.com address
Add the email to your website, signature, and marketing
Invite team members and start managing emails together
With your organization name
Real examples from our customers
Powerful collaboration tools that eliminate confusion and duplicate work.
See who's online, who's typing, and who's viewing each email in real-time.
Add private notes and comments that only your team can see, right within the email thread.
Use @mentions to bring specific team members into conversations and get their attention.
Know exactly who has read each email and when, eliminating duplicate work.
Real-time collaboration that prevents duplicate work
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Join businesses using ZiveDesk to deliver exceptional customer experiences. Get your unique @in.zivedesk.com address and start collaborating in minutes.