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Start with a free 30-day trial. No credit card required. Upgrade, downgrade, or cancel anytime.
30-day free trial with limited features
Ideal for small teams getting started
or $190/user/year (save 17%)
Best for growing teams with advanced needs
or $490/user/year (save 17%)
For large organizations requiring unlimited access
or $990/user/year (save 17%)
Start with 30-day free trial • No credit card required • All plans billed per user
Detailed feature comparison across all pricing tiers.
| Features | Trial | Starter | ProfessionalPopular | Enterprise |
|---|---|---|---|---|
| Core Features | ||||
Organizations | 1 | 1 | 3 | 10 |
Tickets per month | 100 | 500 | 3,000 | Unlimited |
Team members | 2 | 3 | 10 | Unlimited |
Email accounts | 1 | 1 | 3 | 10 |
Chat widgets | 1 | 2 | 5 | Unlimited |
| Knowledge Base | ||||
KB articles | 20 | 100 | 500 | Unlimited |
Custom brandingUpcoming | ||||
Multi-language supportUpcoming | ||||
| AI & Automation | ||||
AI suggestions/month | 50 | 200 | 1,000 | Unlimited |
Canned responsesUpcoming | 10 | 50 | 200 | Unlimited |
Workflow automationUpcoming | ||||
Sentiment analysisUpcoming | ||||
| Support & Security | ||||
Support level | Priority | 24/7 Phone | ||
SSO & SAML | ||||
Advanced security | ||||
Dedicated account manager | ||||
All plans include these powerful features at no extra cost.
Bank-level encryption, SOC 2 compliance, and GDPR ready.
Built for speed with <100ms response times globally.
Expert support team ready to help you succeed.
Upgrade or downgrade anytime as your team grows.
Built for teams with powerful collaboration tools.
99.9% uptime with servers in 15+ regions worldwide.
Can't find what you're looking for? Contact our support team.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference for you.
After your 30-day free trial, you can choose to upgrade to a paid plan or continue with limited features. No credit card is required for the trial.
Yes, we offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, we'll provide a full refund, no questions asked.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for Enterprise plans.
No, there are no setup fees or hidden costs. The price you see is the price you pay. All features are included in your plan.
Yes, you can cancel your subscription at any time from your account settings. Your account will remain active until the end of your billing period.
Enterprise plans include 24/7 support, a dedicated account manager, priority bug fixes, custom integrations, and personalized onboarding.
Still have questions?
Contact us →Join businesses using ZiveDesk to deliver exceptional customer experiences. Start your free trial today—no credit card required.